How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
Q: What payment methods do you accept?
A: We accept all major credit and debit cards via Stripe, including Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.
Q: How do I place an order?
A: Simply select your products, add them to your cart, proceed to checkout, enter your shipping and payment details, and confirm your order.
Q: Where do you ship from and how long does delivery take?
A: We ship worldwide from our warehouses in Casablanca, London, and New York. Delivery typically takes 4–14 business days depending on your location.
Q: Can I cancel my order?
A: Yes, you can cancel your order within 12 hours of placing it by contacting our support team. After that, cancellations are no longer possible.
Q: What is your return policy?
A: You can request a return within 14 days of receiving your order. Items must be unused and in original condition. Contact us to start the return process.
Q: Do you ship internationally?
A: Yes! We ship worldwide and use trusted carriers like DHL, FedEx, UPS, USPS, Royal Mail, and Aramex.
Q: How can I track my order?
A: After your order ships, we’ll send you a tracking number via email so you can follow your package’s journey.
Q: Are custom or personalized jerseys returnable?
A: Custom or personalized items are not eligible for returns unless they arrive damaged or incorrect.
Q: Who do I contact for support?
A: You can reach our customer support team at support@teamsjerseys.com for any questions or concerns.